Company’s comment on the user data verification incident
Dear KickEX and Kick Ecosystem users!
Today we met with an incident that aroused the Arab community and as a result of which one of the influencers, known as Cryptomed, made a statement that the KickEX exchange is unreliable and has problems with withdrawal. We tell you what happened.
One of the users when withdrawing a large amount, following the regulations of the exchange and the regulation of the European Union, which the KickEX exchange follows, was sent for additional verification. Additional verification includes a request for confirmation of the address, sometimes-a bank statement, which can usually be obtained directly in the bank’s application. Less often — the source of funds: in fact, usually just a screenshot of where the funds were started.